Available for work
Evelyn Kim
Welcome! I build and scale research systems that drive product, customer, and business strategy across global teams.
Trusted By: 
DoorDash, Tonal, Found
12+
Years
of experience
3x
Research orgs built from 0→1
2M+
Revenue Impact driven by insights-led strategy
10x
faster research cycles through AI ops
About

I work for you

Hi, I’m Evelyn Kim — Head of Research & Strategic Insights Leader‍

I build and scale research organisations that turn ambiguity into strategic clarity and measurable growth. With 12+ years of leadership across B2B, B2B2C, SaaS, marketplaces, hardware, and AI-enabled products in North America, APAC and Europe — I specialise in shipping, post-purchase, logistics ecosystems, and enterprise-scale customer journeys.

My work brings together behavioural science, quantitative rigor and product analytics to deliver actionable insights that power decisions and fuel growth. I partner directly with C-suite and VP-level leaders (CPO, VP Product, PMM, Design, Analytics) to translate research into roadmap, monetisation and GTM strategy.

My goal is simple: Build clarity. Accelerate decisions. Turn research into growth.
Contact Me
Work

My Selected Work

AI/ ML
Growth & Strategy
Healthcare
B2B / SaaS
View All
Bringing Back the Magic of Dining
Bringing Back the Magic of Dining
New Verticals · Growth · Experimentation
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Driving B2B Adoption Strategy & Segmentation
Driving B2B Adoption Strategy & Segmentation
Growth & Strategy Research
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Redefining hospitality for a marketplace
Redefining hospitality for a marketplace
Strategic Research
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Full-Funnel Experience Transformation: Unified product, marketing & care
Full-Funnel Experience Transformation: Unified product, marketing & care
Growth Research
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Services

What I Do for You

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Leadership & Mentorship
Building 0–1 research systems, frameworks, and teams that scale.
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Strategic Execution
High-impact IC execution from discovery to experimentation.
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Cross-Functional Influence
Aligning execs and teams through insights that drive strategy.
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Experimentation & Growth
Rapid, scrappy validation for new verticals and opportunities.
FAq

Frequently Asked Questions

What roles are you open to?
Do you lead teams, operate as a senior IC, or both?
What domains do you specialize in?
What’s your research philosophy?
How do you partner with PM, PMM, Analytics, ML, and Design?
What’s your leadership style?
RESULTS

Impact Highlights

Business Impact
$2M GMV • +7% retention • +15% activation
Insights that drive measurable product + growth outcomes.
Research Systems at Scale
–55% cycle time • 4× insight adoption
Playbooks, AI workflows, and insights libraries that scale research across the org.
Cross-Functional Leadership
CPO • PM • PMM • Design • Data • Ops
Executive alignment from discovery → roadmap → GTM across NA, APAC, EU.

Let’s Collaborate to Turn Human Insight Into Scalable, Business-Driving Products

Contact Me
Contact me
+1 (707) 559-8308
Follow me
Email
evelyn.ju.kim@gmail.com

Currently open for select projects and leadership roles at the intersection of behavioral science, product strategy, and design research.

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FAq

Frequently Asked Questions

What roles are you open to?
Do you lead teams, operate as a senior IC, or both?
What domains do you specialize in?
What’s your research philosophy?
How do you partner with PM, PMM, Analytics, ML, and Design?
What’s your leadership style?